4.Hospitall Visit Flow
◻ For first-time visitors
At the reception, we ask you to be in a photo (face) and fill out the documents for your medical record. A guidance nurse will then ask you questions. Please turn in your “referral”, “insurance card” and “test data, drug information, X-day images” to the guidance nurse if you have them. After the interview, we will provide the appointment time for your doctor’s consultation.
◻ For patients with an appointment,
Please show your patient registration card at the reception. We will explain about your tests if you are going to have them. If you have a consultation only, please wait in front of the consultation room at least five minutes prior to the appointment time with your doctor.
◻ For patients without an appointment,
Please show your patient registration card at the reception. We are going to have an interview for the patients who returned after three months and longer and for those visiting a different department. After the interview, we will give you the appointment time for your doctor’s consultation.
Our staff will talk to you about “the next appointment” and “giving medications” after your consultation.
Consultation time：From Monday to Saturday；9:00～16:30(Reception start time：8:15)
Closed：Sunday and Public holiday
- Privacy Outpatient (VIP Outpatient)
Our privacy outpatient (VIP outpatient) is open in the morning of Tuesdays and afternoon of Saturdays. Appointment is needed for consultation and your privacy is protected. Please contact us to make an appointment during the hours above.
We provide cashless service to our patients.
Kindly indicate below if you are an insurance holder, and submit us your insurance holder card or insurance policy , any identification.
Please noted that we would contact you and ask for payment afterwards in case your insurance company do not cover the case.
All Japanse Oversea Insurance
Wellbe own insurance
LUMA Health Insurance
People & Partner
To avail our cashless payment, please provide the following requirements
· Present your insurance card into our payment counter
· Valid ID ( National Identification Card for foreigners Passport is needed)
· Insurance Policy
*Disclaimer: Some service might not be covered by your insurance policy, please call your insurance provider for more clarifications.
If the service is not covered, please note that you will pay for the remaining balances.